Privacy policy

Privacy Policy — Lopaaz

Last updated: August 31, 2026

At Lopaaz, we respect your privacy and are committed to protecting the personal information you provide when you use our website, lopaaz.in, or purchase our products.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and transaction details

  • Information you provide when contacting our customer support

  • Information about how you use our website

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm and communicate about your orders

  • Provide customer support

  • Process refunds, returns, and replacements

  • Improve our website, products, and services

  • Prevent fraud and misuse

  • Send promotional communications where permitted and where you have provided appropriate consent

  • Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. Lopaaz does not intentionally store your complete debit card, credit card, or banking credentials on our own systems.

Payment information is handled according to the privacy and security practices of the applicable payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, remember preferences, and support relevant advertising.

You may be able to manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as:

  • Delivery and logistics partners

  • Payment processors

  • Website and technology service providers

  • Customer-support service providers

  • Advertising and analytics providers

These parties may receive only the information reasonably required to perform their services.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links or integrations from third-party services. Their privacy practices are governed by their own policies, and Lopaaz is not responsible for the privacy practices of external websites.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or withdrawal of consent where applicable.

To make a privacy-related request, please contact us using the details below.

9. Children's Privacy

Our website is intended for general consumers and is not knowingly directed toward children for the purpose of collecting personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements. Any updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Lopaaz
🌐 Website: lopaaz.in
📧 Email: kidslopaaz@gmail.com
📱 WhatsApp: 81290 65344
📸 Instagram: @lopaazhomes

We value your trust and are committed to handling your personal information responsibly.